The role of a Door Supervisor has greatly changed since the introduction of the SIA. However, still providing a strong but subtle presence that will identify and diffuse a potential incident before it escalates.
Door Supervisors will often be the first point of contact for your venue, be it a bar, club or restaurant. First impressions count and set the tone for the rest of the visit. It is imperative that a good first impression is made and your customers feel safe, secure and welcomed.
We don’t want you just to fill a position just because you are required to but instead want you to feel that you are adding value in your investment
We offer all of our clients the option to provide officers with additional customer service training as part of the tender process.